At Smart Solutions, we strive to provide excellent service and customer satisfaction. Please read our refund policy carefully to understand your rights and our obligations regarding refunds.
Eligibility for Refund
Refunds are applicable only if a valid reason is provided within 7 days of the purchase.
Conditions for Refund
A refund will be provided if:
- The product/service delivered does not match the description provided at the time of purchase.
- There are significant, unresolved technical issues that prevent the usage of the service.
- The customer must provide valid documentation or evidence supporting the refund request.
Non-Refundable Fees
The following fees are non-refundable:
- Setup fees, installation charges, and one-time service fees are non-refundable.
- Any payment made for a subscription plan beyond the current billing cycle is non-refundable.
How to Request a Refund
Refund requests must be submitted via email to support@smartsolutions.buzz with the following details:
- Full name and contact information
- Order/invoice number
- A clear explanation of the reason for the refund request
Our team will review your request and respond within 5-7 business days.
Refund Processing
Once your refund request is approved, the amount will be credited to your original payment method within 7-10 working days. Please note that bank processing times may vary and are beyond our control.
Changes to the Refund Policy
Smart Solutions reserves the right to update or modify this policy at any time without prior notice. Changes will be effective upon posting on our website.
Contact Us
If you have any questions or suggestions regarding our Refund Policy, please feel free to contact us:
- Phone: +91 9886282008 / 866 0839779
- Email: info@smartsolutions.buzz
- Address: 3683 /12 ANJENAYA EXTENSION OPPOSITE ANJANEYA TEMPLE ABOVE MAHADEV DRIVING SCHOOL DAVANGERE - 577004 KARNATAKA